Privacy policy.
Effective Date: 22 August 2024
At Hawk & Hacksaw we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us through our website.
1. Information We Collect
We may collect and process the following types of information:
Personal Information: This includes your name, email address, postal address, phone number, payment details, and other information you provide when making a purchase, signing up for our newsletter, creating an account, or contacting us.
Technical Data: This includes your IP address, browser type, operating system, and other details about your device and usage patterns on our website.
Transaction Data: This includes details about your purchases, such as products purchased, dates of purchase, and payment methods.
Marketing and Communication Data: This includes your preferences for receiving marketing from us and your communication preferences.
2. How We Use Your Information
We use your information for the following purposes:
To Process Orders: We use your personal and payment information to process and deliver your orders, including sending you order confirmations, invoices, and shipping updates.
To Improve Our Services: We may use your information to enhance our website, services, and customer experience, including analyzing customer behavior and trends.
To Communicate with You: We may use your contact information to respond to your inquiries, send you updates about your order, and provide customer support.
For Marketing Purposes: With your consent, we may use your information to send you promotional offers, newsletters, and information about new products and services.
To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We do not sell your personal information to third parties. However, we may share your information with:
Service Providers: We may share your information with third-party service providers who help us with payment processing, order fulfillment, marketing, website hosting, and other business operations.
Legal and Regulatory Authorities: We may share your information if required by law, to protect our rights, or to comply with legal processes.
4. International Transfers
Your information may be transferred and stored outside the UK and European Economic Area (EEA). We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet is completely secure.
6. Your Rights
You have the following rights regarding your personal information:
Access: You have the right to request a copy of the personal information we hold about you.
Correction: You have the right to request that we correct any inaccuracies in your personal information.
Deletion: You have the right to request that we delete your personal information.
Objection: You have the right to object to the processing of your personal information for direct marketing purposes.
Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
Portability: You have the right to request that we transfer your personal information to another organization.
To exercise these rights, please contact us through the website.
7. Cookies
We use cookies and similar technologies to enhance your experience on our website, analyze usage, and provide personalized content. You can manage your cookie preferences through your browser settings.
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us directly.